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Get Quick Steps to Resolve QuickBooks Error Code 1311

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Get Quick Steps to Resolve QuickBooks Error Code 1311

Publicado por Sophia Martin     27 de enero de 2024    
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Encountered QuickBooks error code 1311 and don’t know what to do? Well, need not to worry anymore, as we have come up with this post, where we will be discussing the causes and steps to be followed to troubleshoot QuickBooks Error 1311: Can't Find Source File. This error code is often seen when the user tries to export a report to excel from the financial statement writer.

The error code 1311 pops up on the screen with an error message stating:

 “Error 1311: Source file not found: D:\ZF561407.CAB. Verify that the file exists and that you can access it.”

If you are also facing any such error, then keep reading this post till the end. For any query, get in touch with the QuickBooks desktop support team of experts at 1-888-383-0323, and get all your problems solved within no time.

Causes of QuickBooks error code 1311

  • This error code can be seen when one or multiple files of QuickBooks installation are damaged or corrupted
  • Or if the CD rom drive itself has issues in accessing the disk
  • The user can also encounter this error if there is any compatibility issue between the QuickBooks desktop and the Microsoft version
  • CD drive with the installation is damaged
  • Or one or more installation files of Microsoft office are damaged or corrupted

Method 1: Open Command Prompt as Administrator

  • At first, Press Windows + R keys to open the run box.
  • After that type cmd and open the command prompt.
  • Next, type SFC /SCANNOW on command prompt and hit Enter key.
  • Once the scan process completed you need to type the words – msiexec /unregin in the cmd and press Enter key.
  • After that type msiexec /regserver and then hit Enter key.
  • Once the above steps done go ahead with the installation of the Creative Suite product.

This brings us to the end of this post and we hope that the information shared in above might have helped you in getting rid of the QuickBooks error code 131 issue. However, in case of any query, feel free to get in touch with our QuickBooks payroll customer support team and certified QuickBooks professionals by calling us at 1-888-383-0323. We will be happy to help you.

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