Enhancing Human Judgment with Live Intelligence

Instead of simply replacing underwriters with algorithms, today’s insurers are using real time risk monitoring as an augmentation layer for their expert teams. For example, frontline underwriters now receive live risk scores and event alerts—such as industrial equipment malfunctions or cyberattack spikes—directly within their assessment dashboards. This enables them to blend their market intuition with timely, high-resolution data, making judgment calls on complex risks faster and with far greater precision.

• Example: In commercial property insurance, Chubb and Zurich have launched platforms where risk engineers and clients can jointly monitor sensor data from critical infrastructure, identifying overheating, vibration, or water leaks before major losses occur.

Automation-Driven Crisis Response and Claims Resilience

Real time risk monitoring is also unlocking “business continuity-as-a-service.” Insurers now automate claims preparation and emergency action when triggered by live events—such as a hurricane landfall or a mass-casualty cyberattack. The result is drastically less downtime for businesses and communities.

• Example: Tokio Marine's partnership with logistics firms means when sensors detect severe weather en route, automated processes reroute cargo, update risk assessments, and proactively notify clients, protecting assets and preventing financial losses.

Empowering Small Businesses and Niche Segments

A new wave of insurance solutions tailored for small business owners and niche industries leverages real time risk monitoring to democratize access to sophisticated protections previously reserved for large corporations.

Example: Creatio’s real-time monitoring platform allows small manufacturing companies to monitor supply chain vulnerabilities and workspace hazards, triggering instant communication with insurers and minimizing potential disruptions